What are Your Store Hours?
Monday - Saturday 10am - 6pm
Sunday 12pm - 4pm
How Can I Contact Mode on Main?
Please visit us in person at the boutique at 10417 Main Street in FAirfax, VA. You may also email us at email@example.com or call us at 571.559.0289.
Find us on social:
What is Mode on Main's Shipping policy?
All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a separate notification when your order has shipped or is ready for pickup.
Shipping delays during the holidays are expected and unfortunately are out of our hands.
What are the Shipping or Pick Up Options?
You can skip the shipping fees with free local pickup. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within the same day to 2 business days later. We will send you an email when your order is ready for pickup. Our in-store pickup hours are during our store hours. Please have your order confirmation email with you when you come.
Shipping charges for your order will be calculated and displayed at checkout. Orders over a certain amount will be offered free domestic shipping.
Shipping charges for your order will be calculated and displayed at checkout. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Mode on Main by Mara is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
What is Mode’s Return Policy?
Refunds, Returns, and Exchanges
Our return policy is good for 14 days. If 14 days have passed since your purchase, unfortunately we are unable to offer a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it, including its original packaging and with tags attached. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. All Jewelry Sales are Final.
Holiday Return Policy
To receive a full refund holiday returns may be made up to 14 days after purchase or 14 days after delivery if items were ordered online. Only exchanges will be accepted after that and up till January 7th.